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Please contact us via email cs@ubbatt.com or by Toll Free no. 1-877-676-6996 within US. We try our best to answer your questions as soon as possible, most of the time we respond in less than 4 Business Hours. Please be sure any question or comment will be replied upon our knowledge, if you have not received any reply within 16 business hours, it could be either that we do not receive your e-mails or you do not get our reply. In this case, please check your e-mail server, e-mail address and/or spam e-mail folder and try again, and if you still do not get any response, please call us at 1-877-676-6996. All calls should be based on an Item Number.

E-Mail Support: 24/7 via cs@ubbatt.com
Phone Support: 8:00am to 5:00pm PST Monday - Friday, Toll Free # 1-877-676-6996

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UBatteries LLC: 23 Mauchly, Ste 107 ,Irvine ,CA 92618 ,USA